Privacy Policy

Information We Collect

We collect the following types of information:

• Account information: name, email address, company name, and password when you sign up.
• Billing information: payment details processed through our third-party payment processor (we do not store full card numbers).
• Usage data: how you interact with the Service, including IP address, browser type, device information, pages visited, and timestamps.
• Customer content: any data you upload, create, or store within the Service.
• Communications: messages you send to our support team.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Process payments and manage your account.
• Send service-related notifications and respond to support requests.
• Detect, prevent, and address fraud or security issues.
• Comply with legal obligations.

We do not sell your personal information to third parties.

How We Share Information

We may share information with:

• Service providers (hosting, analytics, payment processing, email delivery) that help us operate the Service.
• Legal authorities when required by law, subpoena, or court order.
• Successors in the event of a merger, acquisition, or sale of assets.

A current list of our sub-processors is available upon request.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Receive a copy of your information in a portable format.

To exercise these rights, contact us at support@praxisiq.ai.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

The Service is not intended for individuals under 16. We do not knowingly collect information from children.

International Users

The Service is operated from the United States. If you access it from outside the U.S., your information will be transferred to and processed in the U.S.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.

Contact Us

If you have questions about this Privacy Policy, contact us at: